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Who we are
T & T Roofing and Home Improvements Ltd (Company No. 17221951), trading as T & T Roofing South Wales, is the controller of the personal information collected through this website. You can reach us at info@tandtroofingsouthwales.co.uk or on 07766 547309.
What we collect
When you send an enquiry through one of our forms we collect the details you type in: your name, telephone number, email address, town or postcode, the work you need and your message. The form also records the web page it was sent from. If you call, message us on WhatsApp or email us, we keep the details you give us so we can reply and quote.
Why we use it, and our basis for doing so
We use your details to reply to your enquiry, arrange a visit, give you a quotation and carry out any work you ask us to do. Our lawful basis is taking steps at your request before a contract, and, where we keep records afterwards, our legitimate interest in running the business and dealing with any later questions about the work.
Who sees it
Enquiries are emailed to us and are also stored in an enquiry system run for us by our website provider, Atlas Web Partners, which hosts this site and its forms. A confirmation email may be sent to the address you give. We do not sell your details or use them for advertising. We share them only where the law requires it or where an adviser or supplier needs them to help us deal with your job.
Cookies and embedded content
This site does not set advertising cookies. Some pages embed Google Maps, and pages load fonts from Google Fonts; when those load, Google may receive your IP address and set its own cookies under its own policy. We will update this page if we add analytics or other tools.
How long we keep it
We keep enquiry and job records for as long as we need them to deal with your enquiry or the work, and for a reasonable period afterwards for our records and any follow-up questions, and then delete or anonymise them.
Your rights
You can ask to see the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable form, in each case where the law gives you that right. Email info@tandtroofingsouthwales.co.uk and we will respond. If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this page from time to time. The date below shows when it was last changed.
Last updated: October 2026